Turn Engineering Data into Better After-Sales Support

For manufacturers of industrial machinery, agricultural and construction equipment, and specialized machines.

Creating parts documentation manually takes time. Finding and sharing the right information adds work for your service team. Visiativ Spare Parts connects your SOLIDWORKS designs to digital catalogs, helping customers and partners identify components and access relevant documentation.

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Spare Parts - Multi-Screens

From SOLIDWORKS Assembly to Customer-Ready Catalog

1. Create

SOLIDWORKS catalog-generation workflow illustration

Generate exploded views, parts lists, and component thumbnails from your assembly data.

2. Publish

Visiativ Spare Parts catalog across desktop, tablet, and mobile

Make equipment-specific catalogs and technical documentation available through the cloud.

3. Use

Spare parts catalog interface for identifying equipment components

Help customers and service partners identify components and find supporting documentation.

Select an image to enlarge.

Three Ways to Improve After-Sales Support

Faster spare parts catalog creation

Less Documentation Work

Reuse CAD data to prepare and maintain spare parts catalogs.

Simpler after-sales service

More Independent Customers

Help users identify components and find supporting equipment information.

Secure catalog access across devices

Clearer Service Communication

Give customers, distributors, and technicians access to relevant machine documentation.

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Customer Example: Documentation for Custom-Built Machines

The Sack Filling & Palletising Company describes preparing spare parts documentation for custom machinery as an involved process. By connecting SOLIDWORKS with Visiativ Spare Parts, its team created a digital workflow for machine-specific documentation.

“generate bespoke, detailed documentation in minutes!”

Joseph Monk
Production & Process Manager
The Sack Filling & Palletising Company

Read the customer testimonial on Visiativ UK

Support Your After-Sales Network

  • Documentation together: Share parts information, drawings, operating instructions, and maintenance documents through a secure cloud platform.
  • Relevant access: Assign rights for customers, distributors, and service teams based on their roles and equipment.
  • Office or field: Access catalogs through a browser on desktop, tablet, or smartphone.

Practical Questions Before You Start

How do catalogs stay current?

Update an existing catalog or create a new version as equipment changes. Control the versions shared with customers.

Can we use models stored in 3DEXPERIENCE?

Yes. Catalogs can be generated from SOLIDWORKS using models managed in 3DEXPERIENCE. Review your specific environment with Visiativ.

What should we bring to a demonstration?

Bring an example assembly, your current documentation, and the needs of your customer or service network.

What should we discuss before deployment?

Review your SOLIDWORKS environment, catalog-update process, documentation, user roles, and access requirements with Visiativ.

Contact Us About Visiativ Spare Parts

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