Steps to digitalization: how to take your SME to new heights

Find out more about the digital revolution of Ciuch, an innovative SME based in northern France, specializing in the design and manufacture of industrial conveyors. Faced with an explosive growth in sales and the expansion of its product range, Ciuch has brilliantly met the challenge of digital transformation. By implementing Product Data Management (PDM) and Product Lifecycle Management (PLM) solutions, the company leveraged its unique know-how and streamlined its internal processes, laying the foundations for sustainable growth.

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Ciuch, an inspiring digital transformation

 

With sales set to double from €15 million to €30 million between 2019 and today, and a significant expansion of its team from 110 to 200 employees, Ciuch has faced a number of challenges. Switching to digitalization, securing project documentation, organizing training in the face of a massive influx of new employees, and centralizing data were essential to guarantee first-rate customer service.

 

The implementation of a “digital safe” to centralize data and a product lifecycle management platform enabled Ciuch to transform its working methods. These tools have facilitated communication, reduced the use of paper, and ensured that all employees work with the same up-to-date information, improving efficiency and service quality.

 

Ciuch’s own experience illustrates the key benefits of a well-thought-out digitalization strategy, underlining the long-term benefits of such a transformation. Not only has it boosted internal efficiency and improved customer service, it has also positioned Ciuch as an agile and innovative leader in its sector.

 

To find out more about this successful example of digital transformation and discover how Ciuch can inspire your own digitalization journey, download the full case study.